Privacy Policy

Last updated: June 17, 2026

1. Introduction to ArrowOut

Welcome to ArrowOut! We know that your privacy is extremely important to you, and we take it very seriously. This comprehensive Privacy Policy explains exactly how we collect, use, store, and protect your personal information when you play our game, interact with our services, or contact our support team. By using ArrowOut, you agree to the practices described in this document.

2. Information We Collect

To provide you with the best puzzle-solving experience, we may collect the following categories of information:

• Identity & Account Data: If you choose to create an account or sign in using a third-party service, we collect your username, profile picture, and account ID.
• Contact Information: When you reach out to our support team at prabhframe@gmail.com, we collect your email address and the contents of your message.
• Gameplay & Usage Data: We automatically track your in-game progress, high scores, daily streaks, level completion times, and hints used. This helps us balance the game's difficulty and provide you with personalized statistics.
• Device & Technical Data: We collect non-identifiable technical information such as your device model, operating system version, app version, IP address, and crash reports. This is strictly used to fix bugs and ensure ArrowOut runs smoothly on all devices.
• Purchase History: If you subscribe to ArrowOut Premium or make in-app purchases, transaction records are processed securely by Google Play. We do not directly collect or store your credit card information.

3. How We Use Your Information

Your data is used solely to enhance your ArrowOut experience. Specifically, we use your information to:

• Provide, maintain, and improve the core game mechanics and UI.
• Sync your gameplay progress, daily streaks, and premium subscription status across devices.
• Analyze usage trends and technical issues to release performance-improving updates.
• Communicate with you regarding support requests, updates, or changes to our policies.
• Prevent fraud, enforce our Terms of Service, and comply with legal obligations.

4. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal data to third parties. We only share information in the following limited circumstances:

• Service Providers: We use trusted third-party services (such as Firebase for hosting and analytics, and Google Play for billing) to operate our app. These providers only have access to the data necessary to perform their specific tasks.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security & Retention

We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or destruction. We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Gameplay data tied to your account is kept as long as your account is active.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete the personal information we have on you.
• Opt-out of certain data collection (like analytics) via your device settings.
• Withdraw your consent at any time where we relied on your consent to process your personal information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

We're always here to help! If you have any questions, concerns, or feedback about this Privacy Policy, please don't hesitate to reach out to us directly at: prabhframe@gmail.com.